RegoXchange
  • This training document is a Rego Consulting Quick Reference Guide to assist with utilization of the Staffing page in Clarity’s Modern User Experience.  This doc references version 16.0.2 views. Document provides detail on the layout and capabilities of the Staff Grid as well as the Allocations Timeline. Information is provided on columns, widgets and filtering. Instructions are provided on how to save Views. Summary information is provided on the layout of the Allocation Timeline and includes detail on the Investment Timeline and the Resource Histogram. Investment Timeline summary contains information on the Allocations by Investments and the Allocations by Resources tabs. While the Resource Histogram section provides screenshots on Resource Availability and Resources by Role.
  • This training document is a Rego Consulting Quick Reference Guide to assist with Idea approval and conversion to projects in Clarity’s Modern User Experience.  This doc references version 16.0.2 views.  Doc reviews setting Ideas as Approved and converting Ideas to projects.
  • The Clarity Health portlet provides a quick glance into the health of key components and critical jobs in the Clarity environment. The following metrics are monitored: Process Engine  Heartbeat should refresh itself every 10 minutes. Process Engine is responsible for the triggering of processes. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes Time Slices Time Slices are required for accurate reporting. Best practice is for the Time Slicing job to run every minute. Please note there are some jobs that will cause the time slicing to delay so a momentary delay is normal. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes Datamart Extraction Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Datamart Rollup Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Rate Matrix - Full Best practice is to run a full rate matrix nightly Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Rate Matrix - Incremental Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Load Data Warehouse - Full Load Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Load Data Warehouse - Incremental                      Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours Load Data Warehouse Access Rights Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours  
  • The Current Proxies portlet provides a user with an overview of all the resources in the system currently using a proxy. This portlet is helpful to determine a proxy if a user is currently out of the office. The portlet provides several pieces of information related to the resource including: resource names, proxy, start date, end date, days remaining, total days, and if the proxy is active.  The user may filter by resource name, proxy name, proxy status (defaults to Yes), and start/end dates (defaults to the current date).
  • RegoU Presentation from February 2014.   Creating a security model that is overly complex and difficult to modify and maintain is easy to do when trying to implement tight security within Clarity. In this session, you will learn some key concepts when designing and implementing security. Additionally, Rego’s team of experts will share tips and tricks for automating security, as well as ways to monitor the Clarity rights that individuals have.   The video Presentation can be found on YouTube at this location:    https://www.youtube.com/watch?v=dH_UH7rySZM&feature=youtu.be
  • A .pdf file that has the slide by slide presentation at 2015 RegoU on enhancing CA PPM performance with a review of root causes and quick solutions.
  • ** No Download - Do not Add to Cart** - Register for the White Paper at this link - http://info.regoconsulting.com/clarity-innovations-from-rego-march-2020 With enterprise-level interconnectivity on the rise, many organizations find that their Clarity toolset isn’t as tightly integrated as it could be. Disparate platforms, annoying redundancies, and personal tool preferences may result in significant losses in time, productivity, and money. In this white paper, we’ll briefly discuss six Rego innovations and connectors designed to help organizations get more out of their Clarity investment. - http://info.regoconsulting.com/clarity-innovations-from-rego-march-2020 With enterprise-level interconnectivity on the rise, many organizations find that their Clarity toolset isn’t as tightly integrated as it could be. Disparate platforms, annoying redundancies, and personal tool preferences may result in significant losses in time, productivity, and money. In this white paper, we’ll briefly discuss six Rego innovations and connectors designed to help organizations get more out of their Clarity investment.
  • A Quick Reference Card to assist in the creation of a Program.
  • This solution provides an administrator the ability to log into the CA Clarity application as any user in the system.  This ability is especially helpful when troubleshooting user issues and security settings.   (Will not work with On-Demand Instances.)
  • Course description: “Does CA PPM Timeslice functionality seem like a foreign language to you? This intro to timeslices will cover an Overview of Timeslice Fundamentals, Terminology, Best Practices, Diagnostics, and the basic SQL Constructs to get you started.”
  • Course description: “Do you have users that just want an XLS or CSV file emailed to them with data? This session will be a hands-on lab to create a workflow process that will pull data from CA PPM and email that data in a file to a user or group of users.”  Download file is the slide deck used during the presentation.
  • Course Description: “For clients that have both ServiceNow and CA PPM, passing information between the systems becomes vital for the enterprise with both ITSM and PPM toolsets. One of the biggest areas of interaction is around Demand Management. Come and see Rego's Integration solution which flexibly allows for ServiceNow records (Incident, Problem, Idea, Enhancement, and Demands) to generate CA PPM Ideas or Projects. This lets you control where you want to perform Demand Management, and the work lands in CA PPM's Project either way.”  Download is the slide deck used for the presentation.
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