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The Convert Incident to Task workflow process allows users to quickly create tasks from incidents without the need to input the information twice. It utilizes a newly added checkbox and project fields on the incident object. The user will need to select the project that he or she wants the task added to using the “Project” field on the incident object. Next, the “Convert to Task” checkbox will kick off the process. Once ticked, the process will perform the necessary actions to create a task on the specified project. -
The Re-Baseline via Change Request process is a simple method for a member of the project (who has the ability to create change requests) to request a re-baseline of the project without the project manager having to perform it. First, the user must create the change request. The user must then start the process within the change request by using the Processes tab. Once started, the process will route an action item to the Project Manager. If rejected, the process will end and the user must start it again (if needed). If approved, the process will then baseline the project and close out the change request. -
IT is the most common PPM use case, but we are seeing more and more non-IT groups embrace CA PPM. This class will go through the most common PPM use cases outside of IT - Engineering, NPD, PSA, Audit, Marketing, etc. -
Course Description: Does your organization own Workfront in a marketing or other group doing digital asset management? In this session, we will dive into what Workfront is and how it complements your current Clarity PPM solution. -
Course Description: The concepts of creativity are tools and habits that help you and your team become more creative. During this session, you will learn simple tricks and methods to encourage a more creative environment within your teams. Creativity training includes emotional intelligence and behavioral aspects, all-in-one. -
Course Description: What is Technology Business Management (TBM) or IT Financial Management (ITFM)? Why is it important for IT? This session explores the need for TBM as well as how it drives significant cost optimization and more effective business-technology management practices. We will review the TBM framework, taxonomy, model, and how TBM processes and tools compliment your existing investment in PPM tools. -
Course Description: Do you want to talk to other customers that are using or plan to use project management? In this moderated round table, customers can share experiences and provide insights on process, configurations, challenges, and successes. We will divide into small groups and discuss customer selected topics—100% sharing -
Course Description: Do you want to improve the success of your projects? This class will discuss some lessons learned on making projects more successful. We will discuss things like: • Developing robust test plans, creating effective use and test cases, and implementing test scripts that make sense.- Why failures occur and what you can do to minimize the impact and plan for success—including a case study on lessons learned.
- Developing, testing, fine-tuning, and executing deployment plans for success.
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Course Description: Does your organization struggle to understand your fully burdened TCO for the applications that enable your business? Do you use spreadsheets and disparate data sources to manually calculate TCO? This session explores the data sources needed to calculate the fully burdened TCO for applications. We will also cover marketplace tools that allow you to track spending, providing trends of applications broken down by run and development costs. -
Course Description: How mature is your PMO? Where do you go from here? This class is a working session, which includes an exercise to assess how far you’ve come and help direct your course. -
Course Description: Have you heard of change management, but you're not quite sure what it is? This introductory class will provide a high-level overview covering the basics of change management as a practice to help your projects reach their goals and obtain benefits realization more quickly. -
Course Description: Does your IT organization struggle with IT budgeting and annual planning? Does your annual budget and planning process take months? This session explores leading approaches and purpose-built tools to shorten your budget cycle, align resources to business needs, and plan resources into future years while reducing errors and manual effort.
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