The Clarity Health portlet provides a quick glance into the health of key components and critical jobs in the Clarity environment.   The following metrics are monitored:   Process Engine  Heartbeat should refresh itself every 10 minutes. Process Engine is responsible for the triggering of processes. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes   Time Slices Time Slices are required for accurate reporting. Best practice is for the Time Slicing job to run every minute. Please note there are some jobs that will cause the time slicing to delay so a momentary delay is normal. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes   Datamart Extraction Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Datamart Rollup Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours       Rate Matrix - Full Best practice is to run a full rate matrix nightly Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Rate Matrix - Incremental Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse - Full Load Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse - Incremental                      Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse Access Rights Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours The Clarity Health portlet provides a quick glance into the health of key components and critical jobs in the Clarity environment.   The following metrics are monitored:   Process Engine  Heartbeat should refresh itself every 10 minutes. Process Engine is responsible for the triggering of processes. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes   Time Slices Time Slices are required for accurate reporting. Best practice is for the Time Slicing job to run every minute. Please note there are some jobs that will cause the time slicing to delay so a momentary delay is normal. Green <= 10 Minutes, Yellow 11-15 Minutes, Red > 15 Minutes   Datamart Extraction Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Datamart Rollup Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours       Rate Matrix - Full Best practice is to run a full rate matrix nightly Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Rate Matrix - Incremental Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse - Full Load Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse - Incremental                      Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours   Load Data Warehouse Access Rights Green <= 24 Hours, Yellow 24-48 hours, Red > 48 hours

Rego’s Clarity Adoption Metrics package consists of two sets of metrics: Project metrics, and Resource metrics. Project metrics measure how effectively project managers are using Clarity to manage their projects. Resource metrics measure how effectively resource managers are using Clarity to manage resources. Metrics are scored on a scale of 0 to 5, with higher scores indicating greater adoption and use. All metrics can be viewed numerically or graphically, and can be broken out by OBS. In addition, metric data can display as a 12-month rolling history to help identify trends. Project metrics can also display by lowest / highest adoption rates for a specific resource metric or all resource metrics. There is a variety of way to view the Adoption Metric data, therefore, Rego has made this simple by creating an Adoption Metrics object that contains multiple tabs.  Each tab displays one or more of the Project or Resource Adoption Metrics.  Based on the nature of the Metrics some tabs will allow the ability to use a pull down menu to select a specific Adoption Metric.   There is also a Metrics trending view that pulls monthly snapshots of the metrics. Project metrics consist of the following: Project Status Reporting – Measures how well PMs create and publish project status reports. Project Risk Adoption – Measures how well Risks are being used and managed. Project Issue Adoption – Measures how well Issues are being used and managed. Project Schedule – Measures how well PMs create tasks and keep the project schedule current. Project Baseline – Measures whether or not baselines exist. Project Zero ETC’s – Measures how well the PM assigns resources to tasks with ETCs. Project Past ETC’s – Measures how many improperly scheduled tasks the PM has. Project Milestone / Key Tasks – Measures how well PMs create and manage Milestones / Key Tasks. Project Schedule Variance – Measures how effectively PMs manage their schedules. Project Effort Variance – Measures how effectively PMs manage their project efforts. Project Budget Variance – Measures how effectively PMs manage budgets or cost plans. Project Unfilled Roles – Measures project roles with allocations that are already started or starting within the next 30 days. Project Data Quality – Measures how effectively PMs complete the Description, Stage, Progress, Objective, and Sponsor/Business Owner fields. Project Commitment – Measures the hard allocations for a project over a two week time frame. Resource Metrics consist of the following: Resource Clarity Usage – Measures how often users log into Clarity. Resource Timesheet – Measures if timesheets post in a timely manner. Resource Allocation – Measures how well RMs keep total resource allocations within the expected range for future time periods. Resource Actualy Utilization – Measures how well Resource allocations match actuals. Resource Allocation Date in the Past – Measures how many resources are open for time entry with dates in the past. Resource Data Quality – Measures how well RMs complete the Resource Manager and Primary Role fields and optionally the Skill and Employment Type fields. Resource Commitment – Measures how much resource available time is committed to projects.