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Uncover the advantages of shifting from showback to chargeback and learn how to successfully execute chargeback within your organization. In this session, we will delve into chargeback processes, focusing on industry best practices and offering expert guidance on designing and implementing effective chargeback strategies. Additionally, we will explore the utilization of the Bill of IT as a powerful tool to reinforce your chargeback approach. -
There are many times user’s wants to see the preview of file uploaded on attachment attribute. This Technical Trick will illustrate the steps for an Administrator to preview an attachment. This solution will help to preview PDF, Text file and Image(.png) file. For Microsoft word, PowerPoint and Microsoft Excel, it displays an icon. -
CA PPM allows you to create custom password rules using regex. This document lists expressions for a variety of password rule scenarios. Passwords with length limits default to between 6 and 20 characters. You can change this by editing the highlighted section of the expression. The number before the comma is the minimum password length, and the number after the comma is the maximum password length. -
This is a standalone process that can be run by an admin to change the ownership of MUX views from a specified user to another specified user. The process contains a single custom script, which has the following parameters that must be updated prior to running the process:- currentOwnerId (required): Resource ID for the current Owner (unique_name from srm_resources table)
- newOwnerId (required): Resource ID for the new Owner (unique_name from srm_resources table)
- viewCode (optional): Code for the specific view to update - leave blank if you want to transfer ownership for all views (odf_ui_views.code)
- Navigate to the process called Admin - MUX Views - Change Ownership.
- Navigate to the Start Step tab, Click on the Update Owner action, and click the Custom Script Parameters tab.
- Enter the Resource ID for the current view owner into the currentOwnerId parameter.
- Enter the Resource ID for the new owner into the newOwnerId parameter.
- If you want to update a specific view only, enter that in the viewCode parameter.
- Run the process via Organizer in Classic.
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The Missing Time report is a transaction based Jaspersoft report that does not require the Load Jaspersoft Datawarehouse job to be run. The report will pull real-time data from the transaction tables in Clarity. This report can be run from either the Advanced Reporting or Reports and Jobs area within Clarity. The Missing Time report displays resource available hours, timesheet hours entered, and timesheet hours missing by resource and time period. The report can be grouped by resource manager or OBS level. The report also has an option to calculate missing time based on timesheet status or resource availability. The charts include a summary of timesheets across the periods included in the report. The Timesheet Count Summary displays the number of timesheets that are completed, partially completed, or missing for the time periods. The Timesheet Hours Summary displays the number of hours grouped by resource availability, timesheets entered, timesheets missing, and overage. -
The Capacity vs Allocation by OBS report is a transaction based Jaspersoft report that does not require the Load Jaspersoft Datawarehouse job to be run. The report will pull real-time data from the transaction tables in Clarity. This report can be run from either the Advanced Reporting or Reports and Jobs area within Clarity. The Capacity vs. Allocation by OBS report displays resource capacity and demand across investments. The report can be grouped by any OBS level, providing visibility into resources at any level of the organization. The report displays amounts by week or month, and in total. The amounts can be displayed as hours or FTEs. -
This Excel document provides a template for mocking up and validating portlet requirements. The template is important to use to help end users visualize the final output of a portlet. Template Defines:- Portlet Name
- Portlet Purpose
- Portlet Description
- Portlet Security
- Portlet Placement
- Portlet Filter Fields/Layout
- Portlet Grid Fields/Layout

