Launching a Teams Chat – MS Teams Quick Link

Launch a Team chat with your users directly from the Clarity PPM tool. This is a good way to collaborate with the team and users for any quick update or interaction.

This is a scheduled process in Clarity named Sync MS Team Launching Chat URL and will be scheduled to run for various frequency. When the process kick in it will be setting the Team link into the custom URL attribute of the Resource, which can be used to Launch Team chat from the tool.

Sync Process come with two parameters for the Support team, which they can use as per there environment configurations. These two Gel parameters for quick configuration are:

•  launchMSTeamField: parameter for the Custom Resource Field to store Launch URL
•   emailAddressField: parameter for field to pick mail address in SRM_RESOURCES table