Convert Incident to Task – Oracle

The Convert Incident to Task workflow process allows users to quickly create tasks from incidents without the need to input the information twice. It utilizes a newly added checkbox and project fields on the incident object. The user will need to select the project that he or she wants the task added to using the “Project” field on the incident object. Next, the “Convert to Task” checkbox will kick off the process. Once ticked, the process will perform the necessary actions to create a task on the specified project.

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RegoXchange Content ID: EX0030

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Content Type: Clarity Studio

Related Modules: Project Management

Company: Rego Consulting