Leveraging Users Personas for Supporting CA PPM – regoU 2017

Course description: “It’s easy to focus on the “cool” new features of the latest release and overlook the impact on specific End Users, and how they actually use new features and modules.  Focusing on what Users need and want may not be easy, but it will lead to greater engagement, strong adoption and increase value of CA PPM.  Join Empowered Networks for this session to discuss how to leverage User Personas in configuring CA PPM.”